We’re pleased to announce that we are moving our UK warehousing and order fulfilment to a brand new partner this month, providing you with cheaper and faster shipping in the coming months!

 

Unfortunately, a lot needs to happen to get the stock over to the new warehouse. While we are doing everything we can to minimise the disruption, you should expect delays in processing most physical orders placed at our UK webstore (modiphius.net) after 5pm on Friday 5th July.

 

The good news is that this change promises many improvements in the near future, including:

  • Cheaper and faster shipping for customers!

  • In some cases, shipping prices could be as low as half the current price!

  • Orders placed by 2pm should ship the same day!


Please note: Digital orders and orders placed at our US webstore (modiphius.us) will be NOT be affected.

What you should expect during this period:

 

If you order BEFORE 5pm BST Friday 5th July:
Your order should still be processed before the move causes disruption. This applies to existing orders you may have already placed or those you place before 5pm BST Friday 5th July. This does not apply to pre-orders, which will ship later as intended.

If you order AFTER 5pm BST Friday 5th July:
Orders placed after the cut-off time are likely to experience processing delays. To thank you for your patience, most physical products on our UK store (modiphius.net) will be at least 15% off. Simply use the code SHIPPINGDELAY at checkout. This discount will NOT apply to products that are on pre-order.

What about pre-orders?
We’ve ensured that pre-orders, like the Fallout: Factions - ‘Battle for Nuka-World’ Starter Sets and Star Trek Adventures Second Edition, will not be impacted. This stock is being delivered directly from the factory to the new warehouse, and we will be prioritising those pre-orders to ship as soon as possible. However, if your order includes other items you should still expect it to experience some processing delays.

Thank you in advance for your patience. If you have any questions or concerns, please do not hesitate to contact our customer service team at support@modiphius.com, but please allow extra time for us to respond during what is sure to be a very busy period.