Sales Executive

We are looking for an experienced Sales Executive to support clients and manage sales activities. The responsibilities of the Sales Executive include maintaining client relationships, overseeing the sales process, and acting as a point of contact. This role will report to the Sales Manager and Managing Director.

To be successful as a Sales Executive, you should demonstrate excellent interpersonal skills, knowledge of the tabletop gaming industry, and the ability to manage multiple tasks at once. Ultimately, a quality sales account manager should demonstrate great customer service skills, strong business acumen, and problem-solving skills. 

Applications close Sunday 28th July.

Salary: £24,000 - £26,000, per annum (depending on experience); benefits include generous holiday including birthday off every year, annual discretionary bonus, flexible working. Work laptop provided and other essentials.

Contract: Flexible

Location: Remote

Responsibilities

• Actively reach out to customers and respond incoming correspondence in a timely manner.
• Resolve issues affecting customer orders.
• Liaise regularly with Modiphius Operations Team to manage orders through the system.
• Compile and send sales order form to customers.
• Assist other departments with queries or sales analysis.
• Help ensure orders are processed correctly, out of stock items removed from orders and that the finance team has correctly invoiced customers.
• Report potential problems to appropriate staff.
• Acquire and maintain own knowledge of the company’s product lines to better deal with all of the above.
• Travel to select conventions to meet and manage relationships and close sales.

Personal Qualities and Competencies

• Passionate about the tabletop gaming hobby.
• Helpful and professional manner.
• Broad knowledge of Modiphius’ product lines.
• Strong written and spoken English.
• General computer literacy is essential, but experience with the following will be advantageous: Freshdesk (or similar email ticketing systems), Google Suite, Monday.com, Shopify (or other webstore platforms).
• Organised and able to manage own workload alongside other members of the team.

Personal Qualities and Competencies

• Be bright, highly self-motivated and driven.
• Have the ability to multi-task and stay organised in a dynamic work environment.
• Be analytical and inquisitive, with excellent attention to detail.
• Represent the company at important events and be a positive voice for the company in the community.
• Be reliable, flexible and cooperative.
• Ability to manage a complex workload.
• Be diplomatic and tactful.
• Be personable and approachable, with an enthusiastic and motivational nature.